The following information is here for your convenience to make your trip more enjoyable. We realize that air travel can be a stressful experience, so here is some basic information about what is - and isn't - allowed on our aircraft as well as fees that may apply to certain baggage requests. In addition, familiarize yourself with the other optional services that that United Airlines offers. Please read the following information carefully as it is your responsibility as the passenger to be aware of United Airlines policies regarding baggage and other charges.
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*NOTE: This page is optimized when viewed from a tablet, laptop, or desktop computer.*
Carry-On Luggage
Per FAA regulations, each individual passenger is permitted to bring aboard the aircraft 1 (one) carry-on bag as well as 1 (one) personal item. Both of these items are free of charge. To ensure a smooth boarding experience, it’s important to make sure that these items will fit into the overhead bin or under the seat in front of you. If you feel that your bag might not fit in the overhead compartment, please alert the gate-agent who will be glad to gate-check your bag for you. Passengers without carry-on bags [not including the 1 (one) personal item] will be allowed to board the aircraft earlier. The specific dimensions of carry-on bags that are allowed on the aircraft are listed below. If your bag is larger than what is listed, although you may reach the gate with the bag, we kindly request that you alert the gate-agent so they may gate-check your bag to ensure an on-time departure.
Carry-On Bag
![Picture](/uploads/1/0/3/3/10337311/296948911.jpg)
The maximum dimensions for a carry-on bag are 9 inches x 14 inches x 22 inches (22 cm x 35 cm x 56 cm), including handles and wheels. A carry-on bag is expected to fit in the overhead bin or under the seat in front of you. If you suspect that your bag will not fit in the overhead bin, please notify the gate agent when you arrive at the gate and we will gate check your bag for you.
Personal Item
![Picture](/uploads/1/0/3/3/10337311/904580494.jpg)
The maximum dimensions for your personal item, such as a shoulder bag, backpack, laptop bag or other small item, are 9 inches x 10 inches x 17 inches (22 cm x 25 cm x 43 cm). Things such as newspapers, magazines, and other various reading materials, and small snacks are not counted as personal items and a reasonable quantity of these items may be brought aboard the aircraft.
Checked Baggage
For your convenience, United Airlines allows passengers to check bags at the departing airport on their itinerary and will make them available for pickup at the destination airport in the baggage claim area, unless otherwise noted. To allow all passengers to check baggage, United Airlines restricts the number of bags that may be checked per passenger to 5 (five), unless prearranged by contacting United Airlines and getting special approval. Passengers attempting to check more than five bags will not be allowed to. For the safety of United Airlines employees, all checked baggage is limited to 70 pounds or less. Overweight baggage will not be accepted unless prearranged by contacting United Airlines in advance and receiving special approval. Checked baggage service charges apply at the point where bag is checked. For a trip that includes one or more connections, bags will be checked to your final destination, and the charge for checking a bag from your origin to your destination will apply. For a trip that includes a voluntary stopover, your bags will be checked to your stopover point, where you will collect your bags. When you resume travel, subject to applicable charges, you may check your bags again from the new point of check-in to the destination. Complimentary door-to-door bag delivery is available for all United Premier 1K members, allowing these passengers to avoid the hastle of bringing and checking their bags at the airport altogether. This service is available upon request for all passengers, however fees
Checked Baggage Service Fees
Class of Service:
Economy Economy Plus/Premier Silver/MileagePlus Visa Card
United Business/Premier Gold
United Envoy/Premier Platinum/Premier 1K
|
Number of Bags*
1 2 3 4 5 1
2 3 4 5 1
2 3 4 5 1
2 3 4 5 |
Fee Amount
$20 $30 $50 $75 $100 FREE
$20 $30 $50 $75 FREE
FREE FREE $20 $30 FREE
FREE FREE FREE FREE |
If Purchased in Advance**
$10 $20 $50 $75 $100 FREE
$10 $20 $50 $75 FREE
FREE FREE $10 $20 FREE
FREE FREE FREE FREE |
*Charge listed is the cost for that specific bag only, not the total number of bags
**Purchased in advance is defined as anytime prior to the passenger's arrival at the airport (ie: Online check-in)
There are cases where passengers may be except from checked baggage service charges and are as follows:
**Purchased in advance is defined as anytime prior to the passenger's arrival at the airport (ie: Online check-in)
There are cases where passengers may be except from checked baggage service charges and are as follows:
- Active U.S. military personnel and their accompanying dependents, not traveling on official business, in any United Airlines cabin shall receive waived service charges for up to three checked bags (per traveler).
- Active U.S. military personnel and their dependents traveling in any United Airlines cabin on official business shall receive waived service charges for all checked bags.
- Retired U.S. military personnel and their accompanying dependents, in any United Airlines cabin shall receive waived service charges for up to two checked bags (per traveler).
Other Charges
In addition to baggage, there are other charges for options services available to United Airlines customers. These are listed below. Fees for all services are waived for United Premier 1K members. Reduced fees may be available for United Premier Platinum and Gold members.
Type of Charge:
Reservation Changes: Non-Flexible Tickets Flexible Tickets Reservation Cancellation:
Non-Flexible Tickets Flexible Tickets Priority Boarding:
Economy/Economy Stretch Business/Envoy Inflight WiFi:
Domestic: Economy/Economy Stretch Business/Envoy International: All Cabins Seatback Entertainment:**
Flight Duration [Domestic]: 2.5 Hours or Less Longer than 2.5 Hours International: All flights Seatback-WiFi Bundle:**
Flight Duration [Domestic]: 2.5 Hours or Less Longer than 2.5 Hours International: All Flights Animal Travel:
Carried on Aircraft Animals not eligible to be carried on |
Less Than 14 days before Departure
$100 + Difference in Airfare Difference in Airfare $150 FREE Starting at $15* INCLUDED $5 FREE FREE $5 $10 FREE $8 $12 FREE $100 $200 |
More Than 14 days before Departure
$25 + Difference in Airfare Difference in Airfare FREE FREE Starting at $10* INCLUDED $3 FREE FREE $3 $8 FREE $5 $10 FREE $85 $190 |
*Starting price only, actual price for some flights may be more than what is listed
**Only applies to Economy/Economy Plus; complimentary in other cabins